FAQ & Site Info

Terms of Service

Exchanges
We do offer exchanges for the item if it didn't have the proper specs and or isn't capable of handling your work load and we have another item with the proper specs or you see something better we will work with you on getting the item that works best for you. However if you do find an item that is better than what you bought you will have to pay the difference.

Replacements
We do offer 60 day replacement policy. That means that if you receive and item and it fails within the first 60 days you have 2 option replacement or full refund. Both options we do require you to send the original item back. This way we can determine what caused the failure. We will ship out your replacement then require you to send back the item that failed. In the case we don't have the same item in stock to replace your item with we will try and find an item with similar specs if not replace it with something a little better.

Returns
We offer a 60 Day return policy on all products we stock/sell with a full refund. There are some stipulations. The item must be in the same condition as you got it. Normal wear and tear is okay. All item accessories must be returned (chargers, usb cables, power cords, mice, keyboard) if your item had them included.

Shipping Damages
If you item arrives damaged. Always contact us first. We will start the Damage Claim with the shipping carrier. If you receive your package and the box is damaged please take pictures of the damaged box before opening your item. Once you open your item and it is damaged take pictures of all the damage and contact us. Not all items arrive damaged if the shipping box is damaged.

Shipping Options
We usually ship out the items using the cheapest carrier (USPS, UPS, FedEx, DHL, Ect.). While we use the cheapest carrier we do however make sure we use significant packing material to make sure the item doesn't move in the box once it is packed. If the buy chooses to have a specific carrier for the item to be shipped through the buy may have to add to the already shipping cost. If the buyer chooses to have the item overnight the buy will be responsible for the additional cost or the difference in the shipping cost if the item is a free shipping item.